OVERVIEW

Welcome to Tour, Bois et Chat! The terms “we”, “us”, and “our” refer to Tour, Bois et Chat. Tour, Bois et Chat operates this store and this website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”). Tour, Bois et Chat uses the Shopify platform, which enables us to provide you with the Services.

The terms and conditions set out below, together with any policies referenced herein (the “Terms of Use” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Use carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy available here. If you do not agree to these Terms of Use or the Privacy Policy, you must not use or access our Services.

ARTICLE 1 – ACCESS AND ACCOUNT

By accepting these Terms of Use, you declare that you have reached the legal age of majority in your state or province of residence and that you consent to allow your minor children to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be required to provide certain information, such as your email address and billing, payment, and delivery details. You declare and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to another person.

ARTICLE 2 – OUR PRODUCTS

We have made every effort to accurately present our products and services in our online stores. However, please note that product colours or appearance may differ from what is displayed on your screen due to the type of device you use to access the store, as well as its settings and configuration.

We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to what is presented or displayed in our online stores.

All product descriptions may be modified at any time, without notice, at our sole discretion. We reserve the right to remove any product from sale at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

ARTICLE 3 – ORDERS

When you place an order, you are making an offer to purchase. Tour, Bois et Chat reserves the right to accept or refuse your order for any reason, at its discretion. Your order shall only be considered accepted after written confirmation from Tour, Bois et Chat.

We must receive and process your payment before your order is validated. Please carefully review your order before submitting it, as Tour, Bois et Chat may not be able to accept cancellation requests once an order has been confirmed.

In the event of refusal, modification, or cancellation of your order, we will attempt to contact you using the email address, billing address, and/or telephone number provided when placing the order.

Your purchases are subject to return or exchange conditions in accordance with our Refund Policy available here.

You declare and warrant that your purchases are intended for personal or household use and not for commercial resale or export.

ARTICLE 4 – PRICES AND BILLING

Prices, discounts, and promotions may be changed without notice. The price charged for a product or service will be the price applicable at the time the order is placed and will be indicated in your order confirmation email.

Unless expressly stated otherwise, displayed prices do not include taxes, delivery fees, handling fees, customs duties, or import charges.

Prices displayed in our online stores may differ from those offered in our physical stores or on other third-party online platforms operated by third parties.

We may occasionally offer promotions on our Services that may affect prices and are governed by separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores. You agree to promptly update your information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary.

You represent and warrant that:

(i) your credit card information is accurate, correct, and complete,
(ii) you are authorized to use the card for the purchase,
(iii) charges incurred will be honoured by your card issuer, and
(iv) you will pay all charges at the displayed prices, including delivery and handling fees, as well as all applicable taxes.

ARTICLE 5 – SHIPPING AND DELIVERY

We cannot be held responsible for delays in shipping or delivery. All delivery timeframes provided are estimates only and are not guaranteed.

We disclaim all responsibility for delays caused by carriers, customs procedures, or any event beyond our control.

Once products are handed over to the carrier, ownership and the risk of loss transfer to you.

ARTICLE 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, trade names, texts, displays, images, graphics, product reviews, videos, audio content, as well as their design, selection, and arrangement, are the exclusive property of Tour, Bois et Chat, its affiliates, or its licensors.

They are protected by applicable French and international intellectual property laws.

These Terms authorize you to use the Services solely for personal and non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Unless expressly provided otherwise in these Terms, nothing shall be interpreted as granting you any licence or other rights relating to any patent, trademark, copyright, or other intellectual property belonging to Tour, Bois et Chat, Shopify, or any third party.

Any unauthorized use of the Services may constitute a violation of applicable intellectual property laws. All rights not expressly granted in these Terms are reserved by Tour, Bois et Chat.

The names, logos, product names, service names, designs, and slogans of Tour, Bois et Chat are trademarks of Tour, Bois et Chat, its affiliates, or its licensors. You may not use them without prior written authorization from Tour, Bois et Chat.

The name, logo, product names, service names, designs, and slogans of Shopify are trademarks of Shopify.

All other names, logos, product names, service names, designs, and slogans displayed on the Services are trademarks of their respective owners.

ARTICLE 7 – OPTIONAL TOOLS

You may be provided with access to third-party tools through the Services that we do not monitor and over which we have no control or involvement.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without warranties, representations, or conditions of any kind, and without endorsement by us.

We shall have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the website is entirely at your own risk and discretion. You are responsible for ensuring that you are familiar with and approve of the terms applicable to such tools provided by the relevant third-party providers.

We may also introduce new features through the Services in the future (including new tools and resources). Such features shall be considered part of the Services and shall also be subject to these Terms of Use.

ARTICLE 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including integrated third-party features).

We are not responsible for reviewing or evaluating the content or accuracy of third-party materials or websites that you choose to access.

If you leave the Services to access third-party websites or materials, you do so entirely at your own risk.

We accept no liability for any loss or damage related to your access to third-party websites or to the purchase or use of products, services, resources, or content from such websites.

We encourage you to carefully review third-party policies and practices and ensure that you understand them before entering into any transaction.

Complaints, claims, concerns, or questions regarding third-party products and services must be directed to the relevant third party.

ARTICLE 9 – RELATIONSHIP WITH SHOPIFY

Tour, Bois et Chat is powered by Shopify, which enables us to provide the Services.

However, all sales or purchases made through our Store are conducted directly with Tour, Bois et Chat.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of transactions between you and Tour, Bois et Chat, including any damage, injury, or loss resulting from products or services purchased.

You expressly release Shopify and its affiliates from any claims, damages, or liabilities arising from or related to your purchase and transaction with Tour, Bois et Chat.

ARTICLE 10 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy available here, and certain personal information may also be subject to Shopify’s Privacy Policy.

By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve them.

Information you submit through the Services may be transferred to and shared with Shopify and third parties located in countries other than your country of residence in order to provide the Services.

Please refer to our Privacy Policy [LINK] for more information about how we, Shopify, and our partners use your personal information.

ARTICLE 11 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or any other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, and non-exclusive licence to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial purposes.

We may, for example, use our rights under this licence to operate, provide, evaluate, improve, and promote the Services and to fulfil our obligations and exercise our rights under these Terms of Use.

You also represent and warrant that:

(i) you own or have all necessary rights to the Feedback;
(ii) you have disclosed any compensation or incentives received in connection with submitting your Feedback;
(iii) your Feedback complies with these Terms.

We are not and shall not be obligated to:

(1) maintain the confidentiality of your Feedback;
(2) provide compensation for your Feedback;
(3) respond to your Feedback.

We may, but are not obligated to, monitor, edit, or remove any Feedback that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, abusive, obscene, pornographic, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Use.

You agree that your Feedback will not violate any third-party rights, including copyrights, trademarks, privacy rights, personality rights, or other personal or property rights.

You further agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene material, nor any computer virus or malware that could affect the operation of the Services or any related website.

You may not use a false email address, impersonate another person, or mislead us or third parties regarding the origin of Feedback.

You are solely responsible for your Feedback and its accuracy. We accept no responsibility or liability for Feedback posted by you or any third party.

ARTICLE 12 – ERRORS, INACCURACIES AND OMISSIONS

The Services may occasionally contain information with typographical errors, inaccuracies, or omissions, including information relating to product descriptions, prices, promotions, offers, shipping fees, delivery times, or product availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change, update information, or cancel orders if any information is inaccurate, at any time and without prior notice (including after your order has been submitted).

ARTICLE 13 – PROHIBITED USES

You may only access and use the Services for lawful purposes.

You are strictly prohibited from accessing or using the Services, directly or indirectly:

(a) for any unlawful or malicious purpose;
(b) in violation of any international, federal, national, regional, or local law or regulation;
(c) in a manner that infringes the intellectual property rights of Tour, Bois et Chat, Shopify, or third parties;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or cause harm to any of our employees or any other person;
(e) to provide false or misleading information;
(f) to upload, transmit, knowingly receive, use, or reuse any content that does not comply with these Terms;
(g) to transmit or cause the sending of advertising or promotional material, including spam, chain letters, unsolicited messages, or similar solicitations;
(h) to impersonate any person or entity, or attempt to do so;
(i) to engage in any conduct that restricts or interferes with another user’s ability to use or enjoy the Services, or which, in our opinion, may harm Tour, Bois et Chat, Shopify, users of the Services, or expose them to liability.

You further agree not to:

(a) upload or transmit viruses or any other malicious code that could affect the operation of the Services;
(b) reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services;
(c) collect or track the personal information of others;
(d) use spam, phishing, pharming, or pretexting practices through the Services;
(e) use robots, spiders, scraping tools, data collection tools, automated devices, AI tools (including agentic AI), or any automated or manual method to access the Services;
(f) interfere with, bypass, or disable security features, authorization measures, robot exclusion headers, or any other measures designed to restrict access to the Services.

We reserve the right to suspend, disable, or terminate your account at any time and without notice if we determine that you have violated any provision of these Terms.

ARTICLE 14 – AGENTS

14.1

This section (“Agent Terms”) applies if you use, authorize, activate, or cause the deployment of an Agent to access, use, or interact with the Services.

An “Agent” means any software or service acting autonomously or semi-autonomously on behalf of, or under the instructions of, a person or entity, and capable of operating on a device owned or used by a person without direct supervision.

14.2

No Agent may access, use, or interact with the Services unless it continuously identifies itself and operates strictly in accordance with the requirements set out below.

No Agent may access, use, or interact with the Services if we have requested that such Agent refrain from doing so.

14.3

We may restrict, including through technical measures, the ability and manner in which an Agent accesses, uses, or interacts with the Services.

14.4

Agents must:

(i) in all HTTP/HTTPS requests, indicate that the request originates from an Agent and disclose the Agent’s name by including the following in the user-agent string:

“Agent/[agent name]”

(ii) not conceal or disguise the fact that access, use, or interaction originates from an Agent, including by:

(a) imitating human behaviour or interaction patterns; or
(b) bypassing or completing CAPTCHAs or measures designed to distinguish computer use from human use;

(iii) truthfully answer any question or prompt intended to determine whether interactions originate from a human or a computer;

(iv) not bypass or avoid any measure intended to block, limit, modify, or control Agent access, use, or interaction with the Services.

ARTICLE 15 – TERMINATION

We reserve the right to terminate this agreement or your access to the Services (or any part thereof), at our sole discretion, at any time and without notice.

You shall remain responsible for all amounts due up to and including the date of termination.

The following sections shall remain applicable after any termination:

Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Applicable Law, Privacy Policy, and any other provision that by its nature is intended to survive termination.

ARTICLE 16 – DISCLAIMER OF WARRANTIES

The information presented on or through the Services is provided for informational purposes only.

We do not guarantee the accuracy, completeness, or usefulness of such information.

Any reliance you place on such information is strictly at your own risk.

We disclaim all liability and warranties regarding any consequences resulting from the use of such information by you, any other visitor to the Services, or any person informed of its content.

UNLESS EXPRESSLY STATED OTHERWISE BY TOUR, BOIS ET CHAT, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR OTHER LIMITATIONS, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.

ARTICLE 17 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TOUR, BOIS ET CHAT, OUR PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, SUPPLIERS, OR LICENSORS, NOR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, REVENUE, SAVINGS, DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES.

SUCH LIABILITY SHALL NOT APPLY WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT OBTAINED THROUGH THE SERVICES, OR FROM ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR PRODUCTS.

THIS INCLUDES, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF USING THE SERVICES OR ANY CONTENT OR PRODUCT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ARTICLE 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Tour, Bois et Chat, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including reasonable legal fees, arising from:

(1) your breach of these Terms of Use or any documents incorporated by reference;
(2) your violation of any law or third-party rights; or
(3) your access to and use of the Services.

We will notify you of any claim covered by this indemnification obligation, provided that failure to promptly notify you shall not release you from your obligations unless you suffer substantial prejudice.

We may assume control of the defence and settlement of any claim at your expense, including selecting legal counsel, but we will not settle any claim involving non-monetary obligations on your part without your consent (which shall not be unreasonably withheld).

You agree to cooperate in the defence of covered claims by providing relevant documents and information.

ARTICLE 19 – SEVERABILITY

If any provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision shall remain enforceable to the maximum extent permitted by applicable law, and the unenforceable portion shall be considered severed from these Terms.

Such determination shall not affect the validity and enforceability of the remaining provisions.

ARTICLE 20 – WAIVER; ENTIRE AGREEMENT

Failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms of Use, together with any policies or operating rules posted by us on this website or relating to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service.

They replace any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us.

Any ambiguity in the interpretation of these Terms shall not be interpreted against the drafting party.

ARTICLE 21 – ASSIGNMENT

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent.

Any unauthorized assignment shall be considered null and void.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice.

ARTICLE 22 – GOVERNING LAW

These Terms of Use and any separate agreement through which we provide you with Services shall be governed by and interpreted in accordance with applicable French law.

You and Tour, Bois et Chat expressly agree to the jurisdiction of the competent French courts.

ARTICLE 23 – HEADINGS

The headings used in these Terms are included for convenience only and shall not affect or limit the interpretation of these Terms.

ARTICLE 24 – CHANGES TO TERMS OF USE

You may review the most current version of the Terms of Use at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting updates and changes on our website.

It is your responsibility to check our website periodically for changes.

We will notify you of any significant changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice.

Your continued use of or access to the Services after changes are posted constitutes acceptance of those changes.

ARTICLE 25 – CONTACT INFORMATION

For any questions regarding these Terms of Use, please contact us at:

Email: support@tourboisetchat.fr

Tour, Bois et Chat
support@tourboisetchat.fr
13 Chemin de Reboulène
30350 Lézan
France

Phone: +33 (0)7 88 60 48 12

SIRET: 10223046300014

VAT not applicable – Article 293 B of the French General Tax Code (CGI)